In a now infamous quote, W. Edwards Deming once wrote “It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.” This quote has been misinterpreted often, usually reversing its meaning to indicate that one must be able measure in order to manage a process. This course will explore the fine line between measuring for success and getting bogged down by numbers, keeping an eye firmly on the prize: a thriving safety culture.
For many organizations, safety metrics are usually seen as negative and cumbersome, and usually unattainable (think: “zero accidents”). This can change by implementing truly proactive metrics that ensure widespread engagement. We will cover in this course the key performance indicators that will more strongly contribute to a proactive safety culture. Measurements that focus on people and processes, especially those that can be directly influenced, are most beneficial to drive culture forward. We will also discuss the downside of reactive metrics, and the proper way to frame them within the EHS management system.
Since upper management buy-in is key to establishing lasting metrics, we’ll review ways to approach the conversation and show a data-based approach to selecting EHS metrics. A dashboard, showing all key indicators in a quick, visual display, can be pivotal at increasing adoption of new metrics into an existing management system. The course will review how to pull one together and key elements of data display to maximize impact.
Duration: 60 Minutes
Physical CD-USB of recorded session will be despatched after 72 hrs on completion of payment
Natalia Olive is an Environmental, Health and Safety Professional with over 15 years of international experience. Her strong focus on people and program management is combined with a wide range of technical components. She holds a master’s degree in Environmental Engineering from the Massachusetts Institute of Technology, and a graduate degree in Health and Safety from the National Technological University in Buenos Aires, Argentina, which she completed after obtaining a Professional Chemical Engineering degree at the Buenos Aires Institute of Technology. During her 13-year tenure with EMD Millipore, she designed, developed and maintained a global EHS management system centered on a web-based application suite. The system was utilized by 10,000 employees located at over 25 manufacturing, distribution and R&D facilities worldwide. Among other goals, the system achieved an increase in proactive reports from essentially nil in 2006 to an average 250 per month by May 2012, which was sustained through the end of 2014 at the time of her departure from the company. She is now focused on training and education, holding the OSHA Authorized Outreach Trainer designation, and consulting with local companies in Massachusetts who seek excellence in their Environment, Health and Safety culture. Natalia Olive's core competencies include: ? Management systems (ISO 9000, ISO 14001, OSHAS 18000) ? Training and Education, especially under OSHA's Outreach Training program ? Product Stewardship: REACH regulation, GHS, (M)SDS authoring, WEEE, RoHS, Packaging and Battery directives ? Hazard Assessment and Control ? Regulatory compliance in general industry health and safety (OSHA 29 CFR 1910) ? Project Management