Say what you do; Do what you say; and Prove it! Quality Management System Essentials

Susanne Manz

Starting at


Buy Now

This webinar will help you to establish a Quality Management System (QMS) for Medical Device Companies. A well-structured QMS meets the requirements of the Quality System Regulations and is both effective and efficient. The regulations require that manufacturers “establish and maintain a quality system that is appropriate for the specific medical device(s) designed and manufactured”. In order to “establish” a suitable and effective QMS, medical device companies must be able to “say what they do, do what they say, and prove it”!

Why Should You Attend:

The expectation of regulators to “establish” a QMS is a broad requirement that must be well understood to create a suitable and effective system. Form 483 and warning letters frequently contain observations about “failure to establish”. An ineffective QMS can lead to serious compliance and quality issues including 483 observations, warning letters, and even consent decrees. Even worse it can lead to inconsistent of poor product quality including non-conformances, complaints, and even recalls. And an inefficient QMS leads to confusion, inconsistency, excessive rework, corrective and preventive action, and increased cost of quality. This webinar will help you understand and efficiently meet the requirements to establish a suitable and effective Quality Management System.

Learning Objectives:

  • Overview of the Regulations
  • Concept of “establish and maintain”
  • FDA Expectations
  • Lessons Learned and Common Mistakes
  • Best Practices
  • Preparing for an FDA Inspection

Areas Covered in the Webinar:

This 90-minute webinar will include:

  • FDA expectations
  • Lessons Learned from 483s and warning letters
  • Common problems, mistakes, and warning signs
  • How to effectively “say what you do”
  • How to effectively “do what you say”
  • How to effectively “prove it”
  • Best Practices

Who Will Benefit:

  • Quality Systems Specialists
  • Document Control Specialists
  • Quality and Compliance Specialists
  • Internal Auditors and Managers
  • Training Specialists
  • CAPA Specialists
  • Designated Management Representatives
  • Quality/Compliance managers or directors for Medical Device companies
  • General Managers wanting to learn how to understand Quality System requirements
  • Subject Matter Experts who write procedures
Webinar Events
Live -Coming soon!

Training CD-DVD

Physical CD-DVD of recorded session will be despatched after 72 hrs on completion of payment

Recorded video

Recorded video session

Speaker: Susanne Manz,

Susanne Manz, MBA, MBB, RAC, CQA is an accomplished leader in the medical device industry with emphasis on quality, compliance, and six sigma. She has an extensive background in quality and compliance for medical devices from new product development, to operations, to post-market activities. She has a BS in Biomedical Engineering and an MBA from the University of NM. She earned her Black Belt and Master Black Belt certifications while at Johnson and Johnson. Susanne also holds Regulatory Affairs Certification (RAC) from RAPS and Certified Quality Auditor (CQA) certification from the American Society for Quality. Susanne has now established a consulting business with a mission to provide services to help medical device companies achieve world-class quality and compliance.

Follow us

24x7 Direct Number
(315) 632-0735,
(315) 750-4379
Toll Free