Human Error Reduction Techniques for Floor Supervisors

Ginette M Collazo
Dec 13, 2019 - 01:00 PM EDT
Starting at

$279


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Attend this course to gain practical approaches for supervision on the floor, strategies to get your group in sync and approach issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.

Why Should You Attend:

This training would provide tools that can be implemented and used after this event. It includes practical tools. We will discuss why supervision is so important in reducing and preventing human error. Supervision approaches near root causes and root causes for supervision related errors and will address the main five elements to assure an error-free environment.

Supervision plays a crucial role in Human Error Reduction and Control. Critical Factors like preparation, planning, scheduling, communication, among many others, will be discussed as part of this webinar. People make mistakes because they can; our systems allow it. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and fixed.

Key learning objectives:

  • Understand human error: factors and causes.
  • Understand the importance of supervision in creating a highly reliable group for both regulatory and business compliance.
  • Discuss issues related to supervision and how to avoid traps that will allow errors to occur.
  • Identify Root Causes and CAPA associated with supervision.
  • Learn how to measure human error rates at your department and keep track of metrics.
  • Identify what I can do to support human reliability at the site.

Areas Covered in the Webinar:

  • What is Human Error
  • Importance of Human Error Prevention/reduction
  • Supervision and human error
  • Facts about human error caused by supervisors and how to avoid it
  • When is operator error the Root Cause?
  • How is Human Error controlled by supervision?
  • Common mistakes: Memory failures, Overconfidence, Visual Detection, and Vigilance Effectiveness and how supervision can help improve these
  • Types of error
  • Human error rates and measurement
  • Trending and tracking
  • Prediction
  • CAPA effectiveness

Who Will Benefit:

GMP regulated manufacturing facilities including pharma medical devices, biologics, food and nutrition and any other organization that has employees executing activities in which they can make mistakes

  • Supervisors, managers and directors
  • Operations
  • Manufacturing
  • Plant engineering
  • QA/QC staff
  • Process excellence/improvement professionals
  • Industrial/process engineers
  • Compliance officers
  • Regulatory/legislative affairs professionals
  • General/corporate counsel
Webinar Events
Attend Live Webinar
Dec 13, 2019 - 01:00 PM EDT

Duration: 90 Hours

Single Attendee


Group-Max. 10 Attendees/Location (For Multiple Locations Contact Customer Care) Super Deal - Get CD/USB Drive Free!


LIVE + RECORDED VERSION


Training CD-DVD

Physical CD-DVD of recorded session will be despatched after 72 hrs on completion of payment


Recorded video

Recorded video session



Speaker: Ginette M Collazo, Organizational Psychologist, Ginette M Collazo Inc

Ginette Collazo, PH.D, is a human error and human behavior expert. She has spent more than 15 years in technical training, organizational development and human reliability areas. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth, and has been a consultant with major firms like Abbott, Johnson & Johnson, Perrigo, among many others. She has also implemented human error reduction programs and technology in many small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.


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