"Front-End, Middle, and Back-End" Approach to Credit Management

David L Osburn

Starting at

$299


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This credit management webinar will discuss the credit analysis process, how to do financial statement analysis and how to do effective cash management using various tools and techniques and how to use various collection techniques (manage legal issues and using negotiation skills) and overall how to manage the collection process.

Why Should You Attend:

Efficient Credit management helps companies to improve revenue and decrease financial risks. To have an effective credit management it is essential to have effective policies meeting company’s objectives, proper financial and non-financial analysis to be done to assist credit decision making, clear definition of the function of Account Receivable and its role in organization and effective collection policy to be maintained.

This credit management best practices webinar is a must for all Credit Managers who really want to improve their “upfront underwriting, cash management, and back-end collections skill set”!

The session will begin with the “front-end” or credit analysis (five “Cs” of credit outline) and financial statement analysis (“five-step” key ratio model). This will be followed by the “middle” or cash management approach (including basic and advanced tools & techniques). The session will conclude with the “back-end” or collection techniques (including legal issues and negotiation skills) and the management (human factor) of the collection process.

Areas Covered in the Webinar:

  • Front-End: Review credit analysis including the five “Cs” of credit
  • Front-End: Utilize a “five-step” key ratio analysis model
  1. Liquidity
  2. Activity
  3. Leverage
  4. Operating performance
  5. Cash flow analysis
  • Middle: Analyze “cash management” tools
  • Back-End: Cover effective “collection” techniques (legal and negotiations)
  • Back-End: Explore the “management” (human factor) of collections

Who Will Benefit:

  • Accounts Receivable (AR) department managers
  • Credit managers
  • AR staff
  • AR and Revenue accountants
  • Credit officers
  • Billing and collection clerks
  • AR specialists
  • Professionals in accounting, finance, operations
  • Chief Accountant
  • Finance Managers
  • Financial Controllers
  • Sales staff who interact with Accounts Receivable and credit management department
Webinar Events
Live -Coming soon!

Training CD-DVD

Physical CD-DVD of recorded session will be despatched after 72 hrs on completion of payment


Recorded video

Recorded video session



Speaker: David L Osburn, Owner, Osburn and Associates, LLC

David L. Osburn is the founder of Osburn & Associates, LLC, a business training and contract CFO firm that provides webinars, seminars, and keynote speeches for CPAs, bankers, attorneys, credit managers, and business owners on topics such as banking/finance/credit, negotiation skills, marketing, and management issues.

Mr. Osburn’s contract CFO clients include medical practitioners, financial institutions, law firms, CPA firms, architects, real estate developers, and contractors. His extensive professional background of over 30 years includes 16 years as a business trainer/contract CFO and 16 years as a bank commercial lender including the position of vice president/senior banking officer. His banking credentials include loan underwriting, loan work-out, management, and business development.

He has been an adjunct college professor (MBA and undergraduate courses) for over 30 years, teaching at Regis University and the College of Southern Nevada. He holds an MBA from Utah State University, a BS in Finance from Brigham Young University, and is a graduate of the ABA National Commercial Lending School at the University of Oklahoma. Additionally, Mr. Osburn holds the professional designation of Certified Credit & Risk Analyst (CCRA) as granted by the National Association of Credit Management (NACM).


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